SHIPPING & RETURNS
Shipping Policy
At Safira Atelier, we are committed to delivering your order safely and efficiently. Please review our shipping policy below for important information regarding processing times, delivery estimates, and shipping details.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times may vary depending on your location:
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United Kingdom: 5–10 business days
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Europe: 7–12 business days
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International: 8–15 business days
Please note that shipping times are estimates and may be affected by customs, carrier delays, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on selected orders.
Tracking Information
Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery status at any time.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your local government. These charges are the responsibility of the customer.
Incorrect Address
Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact our support team and we will do our best to assist you.
Contact Us
For any shipping-related questions, please contact our customer support team supportsafira@gmail.com